What is most valuable?
With FTA (Fault Tolerant Agent) on remote servers, you have Agents to run jobs. An FTA does not need a network connection to do the job, except when the master sends the daily production plan to the FTA. This feature is very nice because POF is only one time a day. So FTA removing POF from the final schedule is very valuable.
What needs improvement?
Have a more simple GUI for end-users. This is simply because I am used to using the command line. The GUI is not easy for non-technical users.
For how long have I used the solution?
I have used the solution for 15 years.
What do I think about the stability of the solution?
We had stability issues when managed by not enough skilled people.
What do I think about the scalability of the solution?
There were no scalability issues using DM.
How is customer service and technical support?
Technical support was excellent.
How was the initial setup?
Initial setup was simple.
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
Spend time to define a robust architecture, and day-to-day operations with a specialist.