iboss Review

Because of the tool, I did not have to assign web filtering tasks to my techs on a daily basis


What is our primary use case?

Our primary use case is web filtering for K-12. We have approximately 1700 learners.

How has it helped my organization?

We switched to 1-to-1 iPads, needing more control and ease of use. 

Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis. As a department, we were able to spend our time making a difference in our learning education experience other than being the web monitoring police.

What is most valuable?

  • Granular setup, which was able to set different levels of filters using the OUs in the AD. 
  • The reporting was as detailed as much as you requested. 
  • Filtering different age group of learners is imperative to allow the secondary learners with more access to information on the web and restricting our primary learners to areas of the web that we could trust.

What needs improvement?

SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment.

For how long have I used the solution?

Three to five years.

How is customer service and technical support?

The tech support has been great. They speak English well.


Disclosure: I am a real user, and this review is based on my own experience and opinions.

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