IceWarp Review

Server storage is based on individual files corresponding to each email.


What is most valuable?

The email server is valuable

How has it helped my organization?

It is a very reliable server with powerful features, and the administration tools are straightforward. The email storage on the server is based on individual files corresponding to each email; that facilitates the tasks of backup and restore operations.

What needs improvement?

The database query for creating new database and querying about activities are too simplistic. Built-in help inside the administration interface about converting from "file system" to "database", and about creation of database options, is recommended

For how long have I used the solution?

I have used it for eight years.

What was my experience with deployment of the solution?

There are very good manuals online for deployment, upgrade and migration of servers. In my experience, I had no issues at all. Compared to other collaboration/email servers, including Microsoft Exchange and Lotus Domino, I classify IceWarp as one of the easiest to deploy.

What do I think about the stability of the solution?

Stability and reliability in all services is excellent.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How are customer service and technical support?

I needed online support for 2 or 3 times and they were timely, responsive, and helpful. I give them 9/10.

Which solution did I use previously and why did I switch?

I used Microsoft Exchange and Lotus Domino in my previous jobs at different organizations. IceWarp is much simpler for administration and provides a better price/performance ratio for the required features in the current workplace. I think that Microsoft Exchange and Lotus Domino are more suited for large organizations requiring particular, sophisticated features.

What about the implementation team?

Implementation was done in-house.

What's my experience with pricing, setup cost, and licensing?

If you have a small to medium business and you require a professional collaboration server that focuses on the main services of emails and calendar scheduling, I recommend IceWarp. It is much more cost effective than other known solutions and especially a better choice than the online, per-month lease services.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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