IDERA Uptime Cloud Monitor [EOL] Review

There were issues with performing upgrades, however, we can now plan better for the future.


What is most valuable?

The insight on availability trends (CPU, Swap & IO) function is valuable.

How has it helped my organization?

We can now plan better for the future as a result of more insights about our server farm.

What needs improvement?

  • Service monitoring
  • Host vs virtual instance

For how long have I used the solution?

I've used if for over two years.

What was my experience with deployment of the solution?

There were none, but there were issues with performing upgrades.

What do I think about the stability of the solution?

We had a problem once.

What do I think about the scalability of the solution?

No issues were encountered.

How are customer service and technical support?

Customer Service:

I'd give them four stars.

Technical Support:

I'd give them four stars.

Which solution did I use previously and why did I switch?

We did not switch, and we only added Copperegg for more insight.

How was the initial setup?

It's a straightforward setup.

What about the implementation team?

It was an in-house setup.

What other advice do I have?

If you need to have more insight about your data center, Copperegg is the way to go.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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