IDERA Uptime Infrastructure Monitor Review

Plan to start with a small implementation


Valuable Features

Dashboards

Improvements to My Organization

Reduced MTTD

Room for Improvement

Maintenance windows need to be streamlined.

Use of Solution

Over 4 years

Deployment Issues

No, it was quick (30 days)

Stability Issues

Yes, we've had issues with the vCenter integration.

Scalability Issues

Yes, without Oracle it is difficult to grow.

Customer Service and Technical Support

Customer Service:

5 stars! Excellent.

Technical Support:

5 stars! Excellent.

Previous Solutions

Yes, HP OpenView, which was too difficult to administer.

Initial Setup

It was simple.

Implementation Team

A combination of in-house and vendor reployment.

Other Solutions Considered

Yes we evaluated Solarwinds, Nagios and others.

Other Advice

Plan to start with a small implementation using a scrum release. Evolve the up.time implementation by later adding dashboards, topological dependencies, SLAs and more.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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