IDERA Uptime Infrastructure Monitor Review

Plan to start with a small implementation

What is most valuable?


How has it helped my organization?

Reduced MTTD

What needs improvement?

Maintenance windows need to be streamlined.

For how long have I used the solution?

Over 4 years

What was my experience with deployment of the solution?

No, it was quick (30 days)

What do I think about the stability of the solution?

Yes, we've had issues with the vCenter integration.

What do I think about the scalability of the solution?

Yes, without Oracle it is difficult to grow.

How are customer service and technical support?

Customer Service:

5 stars! Excellent.

Technical Support:

5 stars! Excellent.

Which solution did I use previously and why did I switch?

Yes, HP OpenView, which was too difficult to administer.

How was the initial setup?

It was simple.

What about the implementation team?

A combination of in-house and vendor reployment.

Which other solutions did I evaluate?

Yes we evaluated Solarwinds, Nagios and others.

What other advice do I have?

Plan to start with a small implementation using a scrum release. Evolve the up.time implementation by later adding dashboards, topological dependencies, SLAs and more.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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