Imperva Incapsula Review

Because of the load balance functionality, our site is available despite attacks.

Valuable Features

  • DDOS defence
  • Load balancing
  • Security role

Improvements to My Organization

The availability of our sites, thanks to the load balance functionality, has improved. It enables the site to be available all the time, despite people trying to attack it.

Room for Improvement

More features to help fine tune it. In general, more features for the platform would be nice.

Use of Solution

I’ve used it for two to three years.

Deployment Issues

I used the customer service once.

Stability Issues

Once or twice, there has been downtime, but it was only a matter of minutes.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

It was pretty high quality service. They guarantee to fix your problem within 15 minutes, but they don’t always keep their word.

Technical Support:

They are professional people who provide solutions.

Previous Solutions

No previous solution used.

Initial Setup

It was very simple.

Implementation Team

It was done in-house.

Pricing, Setup Cost and Licensing

The price is between $5,000 and $10,000.

Other Advice

The product experience is really easy, therefore you should go and experience it.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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