Imperva Incapsula Review

Installation requires just a CNAME entry, avoiding the risk of email downtime.


Valuable Features

  • Faultless inlining & minification: Every competing product breaks the layout, but we are yet to see Incapsula break a site
  • Installation requires just a CNAME entry, avoiding the risk of email downtime.
  • Instant PCI compliance and protection from the OWASP Top 10 vulnerabilities.
  • CDN & DDoS protection.

Improvements to My Organization

Incapsula delivers a massive improvement to website performance and security in less than 20 minutes, regardless of the CMS. We love it so much that we decided to create a new service around this product, which could result in our largest income stream yet.

Room for Improvement

They once terminated a free account without warning, resulting in a few days downtime. But you get what you pay for.

Use of Solution

I have been using it for two years.

Stability Issues

I have not encountered any stability issues.

Scalability Issues

I have not encountered any scalability issues.

Customer Service and Technical Support

Technical support is first class. These guys are sharp.

Previous Solutions

We moved from CloudFlare because Incapsula’s minification was faultless, and their CNAME installation procedure avoided downtime for other services such as email.

Initial Setup

It was very easy to set up: 20 minutes and you're done.

Pricing, Setup Cost and Licensing

Go for the $59/month Pro plan. Free accounts can get terminated, and the higher plans are only if you like to have your own SSL certificate, or get regular DDoS attacks. The Pro plan has everything you need; it's just that you're using Imperva's SSL certificate, not yours.

Other Solutions Considered

Before choosing this product, we evaluate other options in great detail. We looked at CloudFlare, W3 Total Cache, WP Super Cache, Wordfence, BulletProof Security, Varnish, Mod_Security, ConfigServer, and a variety of other options. Incapsula isn't the cheapest, but is way in front of the competition. You'll easily spend double/triple the cost of your Incapsula subscription on maintaining any other solution, whereas Incapsula handles all that overhead for you, right out of the box.

Other Advice

Don't wait till you've been hacked; get protected now. It'll cost you at least a year of Incapsula fees to recover from website hacking. And if your website is running slow, Google is probably already penalising your site, when the fix is so easy. Incapsula is by far the fastest fix for both website speed and security.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
2 Comments
Orlee GillisConsultant

Paul, can you specify which pointed features in Incapsula led you to conclude that their solution was superior to others?

27 September 16
Digital Solutions Architect | Development Manager | Technical Business Analyst at Corporate SEOReal User

See the "valuable features" section above.

27 September 16
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