Imperva Incapsula Review
I like the interface, customer service, and info updates.

Valuable Features

I like the interface, customer service, and info updates.

Improvements to My Organization

We can now quickly respond to issues, as opposed to trying to find the technical problem on our end. We can now quickly address the problems of our clients in an effective manner.

Room for Improvement

I have found some issues with caching; seems to be inconsistent

Use of Solution

I have used it for five months.

Deployment Issues

We have not encountered any deployment issues.

Stability Issues

We have encountered very few stability issues, but those could be more due to the stability of our servers.

Scalability Issues

We have not encountered any scalability issues.

Customer Service and Technical Support

Customer Service:

Customer service is 8/10.

Technical Support:

Technical support is 8/10.

Previous Solutions

We did not previously use a different solution, but we researched other solutions. Incapsula was highly regarded and we were simply wowed.

Initial Setup

Initial setup was pretty straightforward on our end. Thanks for that!

Implementation Team

We did the implementation in house using our own personnel.


I'm not sure about ROI.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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