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Imperva Incapsula Review
I like the interface, customer service, and info updates.


Valuable Features:

I like the interface, customer service, and info updates.

Improvements to My Organization:

We can now quickly respond to issues, as opposed to trying to find the technical problem on our end. We can now quickly address the problems of our clients in an effective manner. 

Room for Improvement:

I have found some issues with caching; seems to be inconsistent

Use of Solution:

I have used it for five months.

Deployment Issues:

We have not encountered any deployment issues.

Stability Issues:

We have encountered very few stability issues, but those could be more due to the stability of our servers. 

Scalability Issues:

We have not encountered any scalability issues.

Customer Service:

Customer service is 8/10.

Technical Support:

Technical support is 8/10.

Previous Solutions:

We did not previously use a different solution, but we researched other solutions. Incapsula was highly regarded and we were simply wowed. 

Initial Setup:

Initial setup was pretty straightforward on our end. Thanks for that!

Implementation Team:

We did the implementation in house using our own personnel. 

ROI:

I'm not sure about ROI.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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