- Easy-to-set-up CDN with PCI-level IDS/IPS
We offer Incapsula for every customer project we host, as a default.
The default service is great!
I have used it for two years.
Sometimes, the SSL setup can be a bit slow/inconsistent.
There was only one minor incident with service availability, if I remember correctly.
Nope; we have not encountered any scalability issues.
Some tickets seem to hang for some reason and some of the more-technical tickets seem to go through lot of different people before they get solved, but generally the customer service has been good.Technical Support:
General documentation is good enough that we haven't needed technical support that much, but the answers have been good once you go through the "Off-the-shelf" answers.
We did try CloudFlare, but the pricing didn't suit our use case too well.
The initial setup is fairly straightforward for a technical person.
An in-house team implemented it all the way.
ROI is ~90%.
Pricing is a good match for the features we use.
Before choosing this product, we also evaluated CloudFlare because it appeared first in Google.
Basic setup is simple but, as with any caching/WAF setup, there are tricks you need to learn. But it works really nice out of the box!