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Imperva Incapsula Review
With the WAF, our web services can't be exploited remotely.


Valuable Features:

  • DDoS protection
  • CDN
  • WAF
  • Good API for managing services

Improvements to My Organization:

Thanks to Incapsula, we got easily manageable DDoS protection; HTTP2 and SSL certificates for all the services; CDN in good locations; and we're now sure that our web services can't be exploited remotely because of the WAF feature. Also, we can chose to whitelist/blacklist network(s) access to specific services/resources.

Use of Solution:

I have used it for a few years.

Deployment Issues:

We have not encountered any deployment issues.

Stability Issues:

We had a few hiccups in the past, but they were small with no impact to important services.

Scalability Issues:

We have not encountered any scalability issues.

Technical Support:

They need to work on the customer support; in my opinion, this is their weakest point. Some of their support representatives really have no idea how their service works.

Previous Solutions:

We did not previously use a different solution.

Implementation Team:

An in-house team implemented it.

Other Solutions Considered:

Before choosing this product, we did not evaluate other options.

Other Advice:

Try it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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