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Imperva Incapsula Review
With the WAF, our web services can't be exploited remotely.


Valuable Features

  • DDoS protection
  • CDN
  • WAF
  • Good API for managing services

Improvements to My Organization

Thanks to Incapsula, we got easily manageable DDoS protection; HTTP2 and SSL certificates for all the services; CDN in good locations; and we're now sure that our web services can't be exploited remotely because of the WAF feature. Also, we can chose to whitelist/blacklist network(s) access to specific services/resources.

Use of Solution

I have used it for a few years.

Deployment Issues

We have not encountered any deployment issues.

Stability Issues

We had a few hiccups in the past, but they were small with no impact to important services.

Scalability Issues

We have not encountered any scalability issues.

Customer Service and Technical Support

They need to work on the customer support; in my opinion, this is their weakest point. Some of their support representatives really have no idea how their service works.

Previous Solutions

We did not previously use a different solution.

Implementation Team

An in-house team implemented it.

Other Solutions Considered

Before choosing this product, we did not evaluate other options.

Other Advice

Try it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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