What is most valuable?
The most valuable feature of this product is vulnerability management since you don’t need to run different scans by logging into different databases. Everything can be done and monitored through the centralized console by a few clicks and without any hassle.
Also, the report generation option on a daily/weekly/monthly basis comes in very handy to the top management.
How has it helped my organization?
Some of the ways in which this product has helped our organization are:
- All the databases are being monitored.
- All the compliance requirements can be taken care of through a console.
- The daily and weekly reports are helpful in understanding the environment.
What needs improvement?
The stability and the ease of use of this product can be improved. I believe the product can be made more flexible and stable.
Additionally, it is very unlikely for a new professional to easily use this tool to its full potential. For this purpose, I believe a few more video tutorials can be uploaded for the newer versions.
For how long have I used the solution?
I have been using this solution for one year.
What do I think about the stability of the solution?
We have encountered some stability issues. There were situations when sometimes the gateway didn’t work as expected. However, thanks to active-passive mode, none of the information was lost.
What do I think about the scalability of the solution?
Every manager and gateway has a predefined capacity. It is very easy to scale up to that capacity. But, if that is exhausted you have to burn the midnight oil.
How are customer service and technical support?
The technical support is good in terms of knowledge. However, the replies are not so frequent and hence can be frustrating sometimes.
Which solution did I use previously and why did I switch?
I have not used any other solution before. I have only used Imperva SecureSphere 11.0.
How was the initial setup?
The initial setup was straightforward. Each and every step is clearly mentioned in the manual. After the initial setup, it becomes a bit tricky.
What's my experience with pricing, setup cost, and licensing?
Since this tool is far better than the competitors and manages a lot of compliance requirements, the pricing seems to be fine.
Which other solutions did I evaluate?
We had evaluated other solutions such as McAfee DAM and IBM Guardium.
What other advice do I have?
You should follow both the guide and the tutorials. The tool is handy only if it is implemented properly. Implementation is a bit complicated; hence, it is advisable to create documentation alongside. It would be more beneficial to use the directory present on the Imperva site before logging for any issues.
Which version of this solution are you currently using?