Imprivata OneSign Authentication Management Review

Has an easy log in that enables us to use one single ID for signing into more than fifty applications


What is our primary use case?

We use one single ID for signing into more than fifty applications. We only need to use one ID.  

How has it helped my organization?

It has benefited my organization in the way that it makes it more secure by making it harder to hack.

What is most valuable?

It has an easy log in which we don't need to plug in a password every time. It's easy to use and manage your applications and it doesn't require you to go to the admin to reset your password. 

What needs improvement?

I would like for them to make this solution compatible with Mac OS. I would also like for them to provide a portal so that users can easily integrate it with their applications. 

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It's very stable. 

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

If our client has an issue they email us and we contact their technical support. 

How was the initial setup?

The initial setup was not complex. It was very easy to set up. It took us three months to deploy it for 11,000 users. We're planning to expand it to 50,000 users. Most of the users are administrators, IT technicians, project managers, system engineers, and support. We only require two people for maintenance. 

In terms of the implementation strategy, we configured the appliance with a basic IP network configuration and then just deployed it. 

What about the implementation team?

We implemented it ourselves. 

What's my experience with pricing, setup cost, and licensing?

The price is reasonable, it's an affordable solution. 

Which other solutions did I evaluate?

We also looked at Okta Identity Cloud.

What other advice do I have?

I would recommend this solution to a big organization. It's easy to deploy and it does not disrupt your processes. 

I would rate it a nine out of ten. Not a ten because we've contacted them about making it compatible with Mac OS but they said that there's nothing they can do about it until next year. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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