What is most valuable?
Its ease of use, smooth integration into the existing environment, quick and easy management, the number of other features available such as snaps, remote replica, etc are valuable features. Mostly, their support is also great at reacting to issues but moreover, proactive to prevent issues.
How has it helped my organization?
It allowed quick implementation of the cross-site replica for disaster recovery.
A quick training of our collaborators allowed them to manage the basic functions and spread the management workload between different people.
What needs improvement?
InfiniBox needs sync replica. InfiniBox, right now, offers only asynchronous replication between two storages. Many environments do require sync replica between storages. Right now, INFINIDAT offers tools from IBM SAN Volume Controller (SVC) to fill this gap. Hopefully, INFINIDAT will offer this feature natively soon.
For how long have I used the solution?
I have used this solution for around six months.
What do I think about the stability of the solution?
We were running a buggy code and their support monitored our boxes to prevent the impacts; they quickly upgrading them as soon as the fix was available. They detected the possible bug and warned us, without any action from our side.
What do I think about the scalability of the solution?
The solution isn’t scalable by itself. It’s a self-contained storage solution, i.e., if you need more space, buy another box. :-)
How are customer service and technical support?
I would give the technical support a 10/10 rating.
Which solution did I use previously and why did I switch?
We have at least three different storage solutions from IBM, EMC and NetApp. INFINIDAT promised better performances and maintained that promise at a lower price point.
How was the initial setup?
The setup is pretty straightforward. INFINIDAT has other trusted third-parties who take care of gathering the details before installation, check the environment and install the system. All I have to do is plug the cables and start managing the storage.
What's my experience with pricing, setup cost, and licensing?
Licensing is pretty straightforward. The license covers any feature and also, the future features are already included. It is as easy as a 1, 2 and 3.
Which other solutions did I evaluate?
We constantly scout options. The other candidates were IBM, EMC and iXsystems.
What other advice do I have?
Right now, I’m pretty happy and I would definitely suggest this solution to others.