Inflectra SpiraTest Review

It tracks the entire test process, but while integration with Atlassian JIRA was foreseen and configured, new builds of it caused the integration add-in to become non-working.


Valuable Features

The fact that you are able to structure and keep track of the complete test process has been the main goal.

Improvements to My Organization

Test approach can be set up with the use of multiple test teams who (thanks to SpiraTest) are able to work in collaboration with each other (follow-up of testing, division of tasks and effort, high level of traceability).

Room for Improvement

  • Not much room for tweaking of menus.
  • It's not open for use of add-ins/automation, or at least instability the moment a version differs.
  • Slow response of server, possibly because of the cloud performance.

Use of Solution

I've used it for two years.

Deployment Issues

The integration with Atlassian JIRA was forseen and configured, but the moment a new build of SpiraTest arrived, the add-in used for this integration became non-working, so there's no more integration with JIRA.

Customer Service and Technical Support

It's decent, but I'm not ecstatic about it.

Initial Setup

It was very straighforward, because of the web-based implementation, so there's no need for a lot of hardware installation/configuration.

Implementation Team

We used an in-house configuration manager. You should always evaluate the compatibility with your existing environment/tools.

ROI

Before there was nothing, so implementing this was a big step towards a structured test process, so it's priceless.

Pricing, Setup Cost and Licensing

Considering the cost and complexity of a test management tool like HP Quality Center, SpiraTest provided an acceptable alternative solution, but there are also more alternatives available at this moment.

Don’t be afraid to pay for component you urgently need, but also: don’t hesitate to refuse to pay for aspects you consider to be obsolete).

Other Solutions Considered

Other Advice

SpiraTest is a damn fine test management tool, but it seems that they run the risk of missing the ‘innovation train’ if Inflectra doesn’t act fast…

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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1 Comment
UserUser

I agree with the opinion the Version 5.0 can be the answer for all the innovations that we as users wait

09 October 15
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