Influitive AdvocateHub Review
Our organization has been able to spread news about events, product updates, and blog posts.
What is most valuable?
I love the challenge platform and being able to provide my customers with an easy way to get in touch with our company and ask questions. It makes it very easy to have a mutually beneficial relationship with customers. The ability to customize things also rocks.
How has it helped my organization?
Our organization has been able to rely on Influitive to help spread news about events, product updates, blog posts, etc. It has also allowed us to gain honest online reviews and help with things such as referrals.
What needs improvement?
It is lacking in a few features regarding challenge creation, but I appreciate how there are places where you can suggest improvements.
For how long have I used the solution?
We have used it for a little over a year.
How is customer service and technical support?
I would give customer service a rating of 8/10. Support at Influitive is great, but they could be more responsive on the VIP messaging function. Technical Support
I would give technical support a rating of10/10.
What other advice do I have?
It is a great product. Give it a try and you won't regret it!
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Jun 21 2017