Infoblox DNS Firewall Review

Great DNS protection with flexible licensing options


What is our primary use case?

The solution is primarily used for protecting DNS and customers from malware.

What is most valuable?

DNS Firewall can protect the DNS from DNS exploitation.

What needs improvement?

The dashboard and reporting features need improvement. The user needs more informative dashboards so they can get to the results directly without having to search deep into the report to pull out information.

For how long have I used the solution?

I've been using the solution for two years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

With the model we have, we are able to scale very easily if we need to.

How are customer service and technical support?

We rarely need to contact technical support, but when we do they are very helpful.

How was the initial setup?

The initial setup is straightforward. It's not trivial or easy to implement it, but it's also not that complicated. It's somewhere in between. Deployment typically takes two to three days. You don't need more than one or two people for deployment and maintenance.

What about the implementation team?

We handled the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

The solution offers two types of licensing options.

You can get a license on a one-year or three-year term. The cost depends on the services that you want to use and the number of users you have. 

They now also have a subscription where you can pay on a monthly basis. 

Usually, there is a cost for implementation either via the vendor or a local partner. 

What other advice do I have?

We use the on-premises deployment model.

I would advise others to take the whole DNS Firewall subscription because it will add value to their solution.

I would rate the solution at nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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