Infor d/EPM Review

The Inventory module needs to be improved, however, the integration with other apps is user friendly.

Valuable Features

Integration with other software applications is so user friendly and also it's a single ledger designed system. Also, the multi-currency feature is superb as well.

Improvements to My Organization

It has really helped us in getting repo. With the integration of Infor Q&A application which is like a companion software with SunSystems, it has made it so easy to spool out report from SunSystems to a spreadsheet in Excel, etc.

Room for Improvement

The Inventory module is not so strong when compared with the other software applications in its category! The integration between the Inventory and the Purchasing module is not very "user friendly".

Use of Solution

I've used it for more than five years.

Deployment Issues

I have not encountered any issue that has not been solved.

Stability Issues

No issues encountered.

Scalability Issues

The software has always been capable of accommodating growth, so I have not really encountered any issue with scalability.

Customer Service and Technical Support

Customer Service:

The level of customer services should be 75-80%.

Technical Support:

Excellent 90%.

Previous Solutions

I not used any other solution but I have attended demos for many.

Initial Setup

My first implementation was so straightforward because the client was implementing only the Ledger module which was so easy. However, afterwards, they decided to add another module which became a little complex.

Implementation Team

We are vendors so we implement the software.

Other Advice

They should state out their requirements and expectations clearly.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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