What is most valuable?
Infor PM Q&A is fully integrated with SunSystems Financials software and is easy to use but provides flexible and dynamic reporting capability.
There are two main components of the Infor PM Q&A reporting suite. The Q&A XL function provides the user with an Excel add-in that facilitates both transactional and summary level reporting. It can be used to produce simple Journal Listings or high level management reports. There is also a Data Upload function which allows transactions to be posted into the SunSystems ledger via a simple template.
The Q&A Executive function is a stand-alone reporting tool that provides a more powerful management reporting capability with in-built functionality such as Drilldowns, Breakouts, Data Cubes and Charts. It is particularly useful for ad-hoc inquiries and navigation around the SunSystems ledger.
How has it helped my organization?
Aside from the obvious improvement in financial and management reporting capability the increased visibility of how data is processed also assists management in enforcing greater financial controls and audit compliance across the business.
What needs improvement?
A web-based version would provide greater usability and I believe is still in the development pipeline.
For how long have I used the solution?
I am currently working at an oil company in Nigeria and the Infor SunSystems and PM suite has been used at this company for around two years. They are using Infor PM Q&A version 10.1 including Q&A XL, and Executive & Alert - installed alongside Infor 10 SunSystems Financials system.
Personally as a SunSystems/Q&A consultant I have used the product for 20 years in various iterations.
What was my experience with deployment of the solution?
No issues with deployment.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
We implemented Infor PM Q&A as part of a wider Infor SunSystems implementation and used a SunSystems reseller with experience of both the product and the Oil & Gas sector in Africa. The customer service was very good. Technical Support
Very good. We have reported very few technical errors since the implementation two years ago.
Which solution did I use previously and why did I switch?
Yes, various versions of Sage were used in the formative years of the company. As the company rapidly expanded it was clear that it was no longer suitable to meet the complex reporting requirements of the business.
How was the initial setup?
The main areas of complexity related to configuring the system to meet the unique Statutory and Tax reporting requirements of Nigeria. We also utilised the full range of Q&A XL functionality to facilitate the unique processes involved in Joint Venture accounting which is required in most Oil & Gas companies.
What about the implementation team?
Through a 3rd Party vendor who were very experienced in SunSystems, Oil & Gas and working in Africa. All three are prerequisites for any successful implementation in this part of the world.
What's my experience with pricing, setup cost, and licensing?
Sorry I don't have access to the original setup costs and the day to day costs are variable as we continue to develop the system. We will shortly be implementing the Infor EAM Asset Management module and B4B banking software.
Which other solutions did I evaluate?
I wasn’t involved in the original selection process of the Infor SunSystems and PM solution. I understand that it was chosen because it had been successfully implemented and used by the key project stakeholders at their previous companies.
What other advice do I have?
Ensure you have clearly scoped your business requirements before implementing this or any other finance system. If SunSystems is the financial system of choice then Infor PM Q&A simply must be included as part of the solution due to the reporting functionality it provides. If Budgeting is a key element of your business the Infor PM Budgeting & Forecasting solution is also worth considering.