Infor dEPM Review

There are some server start-up issues but generally the stability is perfect.

Valuable Features

A valuable feature is the Excel & VB front-end support. As I worked on this, the input/output, and reporting (especially Ad-hoc) functions are perfect and very helpful for a user.

Improvements to My Organization

We were using this for the payroll process, from time keeping to the payroll run. It provide us a great opportunity to work with a secure platform and deal with a large amount of numerical entries.

Room for Improvement

Only sometimes, there are server start-up issues.

Use of Solution

I've used is for almost four years.

Deployment Issues

No, there were no issues at all.

Stability Issues

Stability is perfect.

Scalability Issues

Not at all.

Customer Service and Technical Support

Customer Service:

Customer service is at a moderate level.

Technical Support:

Technical support is excellent.

Initial Setup

Initial set-up was good, and with the help of the IT department, it was perfect and we started smoothly.

Implementation Team

The implementation was done in its entirety by an in-house team.

Other Advice

This is a perfect, secure, safe and fast product. The great thing about it is that it has a multiple user interface and the ad-hoc reporting is amazing.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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