What is most valuable?
Data cleansing and address validation are the most valuable features. Also the web services which can be called on the fly. Data Duplication plays a very important role.
How has it helped my organization?
It has improved the customer data management where we had the incorrect addresses and data cleansing. Also in finding the duplicates so as to ensure the customer data is not duplicated.
What needs improvement?
Asia pacific region address validation needs to be improved.
For how long have I used the solution?
3 years
What was my experience with deployment of the solution?
None
What do I think about the stability of the solution?
None
What do I think about the scalability of the solution?
None
How are customer service and technical support?
Customer Service: 4 out of 5Technical Support: 4 out of 5
Which solution did I use previously and why did I switch?
We previously used Firstlogic as a data quality tool. We found that Informatica is more feasible and user friendly than Firstlogic.
What about the implementation team?
In-house.
Which other solutions did I evaluate?
Yes. Trillium.
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