Informatica PIM Review

It is scalable and comes with good staging and hierarchical features, but its look and feel needs improvement

What is our primary use case?

We would like to centralize all our product information systems. Currently, the product information is stored in various disparate systems, and we would like to bring it to a single place.

What is most valuable?

The staging and hierarchical features are the most valuable.

What needs improvement?

Its look and feel needs improvement. It has a lousy look and feel.

Informatica PIM is designed specifically for the retail industry. They need to make sure that it is also applicable to all the other industries and verticals.

For how long have I used the solution?

I have been using Informatica PIM for almost two years.

What do I think about the stability of the solution?

It has 75% stability.

What do I think about the scalability of the solution?

It has good scalability. Because of the cloud, we are able to expand it. Sometimes, we do run into issues, but it is mostly good.

We have around 250 to 300 users with IT, business, data governance, and DQ roles.

How are customer service and technical support?

We haven't yet contacted them. 

Which solution did I use previously and why did I switch?

We used an Oracle solution. We switched to Informatica PIM because of the licensing cost.

What about the implementation team?

The initial setup was done by Informatica. We didn't face any issues.

What's my experience with pricing, setup cost, and licensing?

We switched to Informatica PIM because it was cheaper than the Oracle solution. It is cheaper initially, but they will bundle it later. This is what happens in the industry.

What other advice do I have?

I would suggest to watch out. Informatica PIM is designed specifically for the retail industry. To use it for manufacturing, you need to think twice and make sure that it satisfies your business requirements. When you are asking for a free demo from Informatica, make sure that you tell your use case and ask them to configure it in a way that suits your business use case. Otherwise, it is not going to solve your problem. 

I would rate Informatica PIM a six out of ten.

Which deployment model are you using for this solution?

Private Cloud

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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