Informatica PIM Review

Excel-like, so adoption is easy with users.


What is most valuable?

Excel-like, so adoption is easy with users. The exporting and importing of information makes data management easier.

How has it helped my organization?

We have been able to assimilate our vendor products enhance the data for our web sites and other internal systems and then sync the data out to our customer facing systems with updated prices and product information. It is helping our purchase orders to be more accurate to our vendors.

What needs improvement?

The job scheduler needs improvement.

For how long have I used the solution?

3 years

What was my experience with deployment of the solution?

The deployment went very well. We contracted with a smart partner who specializes in product information data implementations. This made all the difference.

How are customer service and technical support?

Customer Service:

Excellent

Technical Support:

Excellent

Which solution did I use previously and why did I switch?

This was new for us to move our product data to this system.

How was the initial setup?

Our data was complex so our implementation was. Our contractor who had worked with this tool as an implementer really helped us to configure the data.

What about the implementation team?

Vendor team.

What was our ROI?

We reduced product data setup time from 1.5 hours to 30 minutes.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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