Information Builders WebFOCUS Review

Our hearing offices use WebFOCUS reports to manage SSA OHO daily workload. We also use it to do ad-hoc reports.

WebFOCUS helped SSA OHO manage our daily workload, get cases out quickly and help American people to get their disability claim processed on time.

We use WebFOCUS AppStudio and Report Caster. WebFOCUS is very flexible to use, and a quick learning tool for new developers. So it's easier to bring a developer on board.

If IBI can make each release of WebFOCUS consistent, we don't have to make changes for each release, it will be very helpful.

WebFOCUS is quite stable after you fully test your reports.

The scalability of WebFOCUS is very good, it can handle large amounts of data from different data sources in a manageable time manner.

IBI customer service/technical support team is very responsible, great experience.

Since I joined SSA, our group was using WebFOCUS, and no change since then.

We did it in-house.

No

It's a great reporting tool, keep up good work!