Infraon IMS Review

Scalable, easy to customize, integrates well with any platform, and they have good support


What is our primary use case?

I use this product as my network monitoring solution.

What is most valuable?

Being an engineering product, the customization is easy for us compared to SolarWinds and ManageEngine.

It's a total integrated package. The feature that I like the most and the best part is the customization.

This product integrates well with any platform, and I don't see any issues with it.

What needs improvement?

We have enquired if there are any possibilities of monitoring non-IPBS devices.

Currently, I am using another security tool called Nizami Network to monitor the security solutions or automation-based networks, which is something that Everest, SolarWinds, or Manage Engine cannot do. 

For how long have I used the solution?

I have been using Everest IMS for a couple of years.

We are using version 5.3, which is the latest.

What do I think about the stability of the solution?

In my experience, this has been a stable product.

What do I think about the scalability of the solution?

As the number of devices changes, this product adjusts, so it is scalable.

There are 250 users in our organization.

We plan to continue using this solution.

How are customer service and technical support?

I count on Everest's technical support more than anything else. I am 110% satisfied with their support.

Which solution did I use previously and why did I switch?

Previously, we used SolarWinds. It's a good product, but the pricing is too high, and customization is not possible.

We last used SolarWinds two years ago.

How was the initial setup?

It's a straightforward installation process. 

The length of time for deployment including installation, customization, and everything needed to get it running will take at least a week's time.

What about the implementation team?

We had help from Everest for the implementation and deployment.

What's my experience with pricing, setup cost, and licensing?

The price is much better than SolarWinds.

We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year.

What other advice do I have?

I don't require a technical team. I only require a team of two people for monitoring.

I would recommend Everest IMS to others.

On a scale from one to ten, I would rate Everest IMS a nine.

Which deployment model are you using for this solution?

On-premises

Which version of this solution are you currently using?

5.3
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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