Intel Server System Review

Stable and easy to manage, but needs better shipment time and local support


What is our primary use case?

We used it internally for CPU intensive computing software.

What is most valuable?

It is stable and easy to manage.

What needs improvement?

The shipment time can be improved. When we order Intel products, we have to wait for a long time.

They can increase the local services and engineers in China. Local engineers will be able to know and understand customer problems much better.

For how long have I used the solution?

I have been using Intel Server System for ten years.

What do I think about the stability of the solution?

It is very stable.

How are customer service and technical support?

They can provide faster support in China through email or telephone. We prefer to use local service support because they communicate in the local language. It is easy to communicate with them. 

Which solution did I use previously and why did I switch?

We did not use any other product.

How was the initial setup?

The initial setup is complex. It took us maybe two weeks for the setup.

What about the implementation team?

We used an integrator.

What's my experience with pricing, setup cost, and licensing?

It is not expensive.

What other advice do I have?

I would recommend this product. It is stable with good performance. We are satisfied with Intel's products. We hope that Intel will improve its local service and support. We will continue using this product in the future. 

I would rate Intel Server System a seven out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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