Intellect BPM Review

You could automate any business process at any level of complexity, integrated with other solutions, send notifications, and generate any type of reports.


What is most valuable?

The product is very powerful. You could automate any business process at any level of complexity, integrated with other solutions, send notifications, and generate any type of reports. The platform also allows you to create integrated iOS and Android mobile apps without custom coding.

How has it helped my organization?

Our approval processes are now automated and handled through Intellect, eliminating delays and unnecessary email communications.

What needs improvement?

There were some performance issues with some reporting features, but that has been fixed in the recent versions.

For how long have I used the solution?

We've used it for about 3 years.

What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

We've had no issues with stability.

What do I think about the scalability of the solution?

We've had no issues with scalability.

How are customer service and technical support?

Customer Service:

Intellect customer service is excellent. They are knowledgeable, friendly, and overall great to work with.

Technical Support:

Intellect technical support is very capable. They are available 24X7 and are very knowledgeable.

Which solution did I use previously and why did I switch?

We didn't use a previous solution.

How was the initial setup?

Yes, the setup of this product is very straightforward.

What about the implementation team?

We implemented the product in-house.

What was our ROI?

We now have much faster and traceable approval processes.

What's my experience with pricing, setup cost, and licensing?

I think the pricing is very competitive.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

I highly recommend Intellect!

**Disclosure: My company has a business relationship with this vendor other than being a customer: We are a partner company with Intellect and implement Intellect for our clients.
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