ITRS Geneos Review

Initial setup is a bit complex however it provides key performance metrics to identify and reduce transaction latencies.


What is most valuable?

  • Complete End-to End monitoring of Apps and infra
  • Key performance metrics to identify and reduce transaction latencies

How has it helped my organization?

Multiple views of Trading Apps

What needs improvement?

None that I can think of.

For how long have I used the solution?

6 months

What was my experience with deployment of the solution?

No

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Customer Service:

Very good

Technical Support:

Very good

Which solution did I use previously and why did I switch?

No

How was the initial setup?

A bit complex

What about the implementation team?

Ourselves

What was our ROI?

Excellent

What's my experience with pricing, setup cost, and licensing?

Expensive

Which other solutions did I evaluate?

CA APM

What other advice do I have?

No

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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6 Comments

author avatarit_user211983 (User)
Vendor

Good info

author avatarit_user216399 (Senior Network Engineer with 1,001-5,000 employees)
Vendor

Does this support monitoring from a centralised location to all nodes globally ? This is one of the challenges with Solarwinds which i have noticed.

author avatarit_user261192 (Marketing Manager with 51-200 employees)
Vendor

Yes, Geneos supports a distributed global deployment, with centralised aggregation and visualisation of data.

author avatarit_user216399 (Senior Network Engineer with 1,001-5,000 employees)
Vendor

That's great. I will be greatfull if someone from your product team will contact me to give demo on the product. If a centralized setup can be provided with all requirement we need, we don't mind to replace the monitoring system.

author avatarit_user261192 (Marketing Manager with 51-200 employees)
Vendor

Hi Vijay. I believe my colleague is in conversation with you now. He'll be more than happy to help organise a demonstration. Many thanks

author avatarit_user396630 (Senior Analyst at a financial services firm with 1,001-5,000 employees)
Vendor

Nice to see good reviews about Geneos ITRS, Yes the First time set-up may be difficult, but the help documentation and good customer service will make your work easy. The only clause is to have netprobe status ok all the time. Can you share how can this be done on linux/SunOS?