ITRS Geneos Review

Netprobe can be unstable but its simplicity is valuable.


What is most valuable?

  • Simplicity
  • Number of users
  • Supports a lot of technologies
  • Easy to build a monitoring solution
  • It has a multiple platform support

How has it helped my organization?

  • Monitoring solutions
  • Services health dashboards

What needs improvement?

  • Performance
  • Scalability

What do I think about the stability of the solution?

In some cases Netprobe can be unstable.

What do I think about the scalability of the solution?

Yes, we encountered some problems due to the fact that Gateway is 32bit (4gb memory limit) - maybe we should split it into a few, or maybe open access cluster would be a solution but we did not try it yet.

How are customer service and technical support?

Customer Service:

Very good.

Technical Support:

Very good.

Which solution did I use previously and why did I switch?

Yes and we switched due to company preference.

How was the initial setup?

The initial setup was very easy.

What about the implementation team?

We used a vendor who had a high level of expertise.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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author avatarRavi Suvvari
Top 5LeaderboardReal User

Thanx for inputs