This is the most amazing monitoring tool I've ever worked with, because it allows you to monitor a lot of things and also to address the issue and assign it to someone so everyone will know it's being investigated.
ITRS Geneos Review
It covers everything we need to monitor in one place.
What is most valuable?
For how long have I used the solution?
I've used it for six months now.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
9/10.
Technical Support:9/10.
Which solution did I use previously and why did I switch?
We switched because this covers everything we need to monitor in one place.
How was the initial setup?
It wasn't that complex to setup.
What about the implementation team?
We implemented it in-house.
What other advice do I have?
Do it and you won't regret.
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Mar 29 2015
More ITRS Geneos reviews from users...who work at a Financial Services Firm
...at Large Enterprises
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it_user215418
IT Support Analyst at a financial services firm with 10,001+ employees
Vendor
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