This is the most amazing monitoring tool I've ever worked with, because it allows you to monitor a lot of things and also to address the issue and assign it to someone so everyone will know it's being investigated.
ITRS Geneos ReviewIt covers everything we need to monitor in one place.
Valuable Features
Use of Solution
I've used it for six months now.
Deployment Issues
No issues encountered.
Stability Issues
No issues encountered.
Scalability Issues
No issues encountered.
Customer Service and Technical Support
Customer Service:
9/10.
Technical Support:9/10.
Previous Solutions
We switched because this covers everything we need to monitor in one place.
Initial Setup
It wasn't that complex to setup.
Implementation Team
We implemented it in-house.
Other Advice
Do it and you won't regret.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Mar 29 2015
Author
it_user215418
Real User
IT Support Analyst at a financial services firm with 10,001+ employees
BUYER'S GUIDE
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