ITRS Geneos Review

There were step by step installation instructions for every operating system but sometimes there were issues with the database.


What is most valuable?

  • Active Console
  • Gateway
  • Webslinger
  • OpenAPI
  • Geneos netprobe

How has it helped my organization?

We are now able to monitor our applications.

For how long have I used the solution?

I've used it for one year.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

Sometimes there were issues with the database. If the database logging was high then the gateway would be slow.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

10/10.

Technical Support:

10/10.

Which solution did I use previously and why did I switch?

We previously used Nagios, but switched to Geneos as it has better monitoring for applications. Also, it has more features and better configuration possibilities.

How was the initial setup?

It was easy to setup as there were step by step installation instructions for every operating system.

What about the implementation team?

We used a vendor who were 7/10.

Which other solutions did I evaluate?

Yes we did, however I do not know what the other options were.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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author avatarRavi Suvvari
Top 5LeaderboardReal User

Thanx for inputs