What is our primary use case?
Our company is an integrator for Avalanche and we have clients who are using barcode scanners, thermal printers, etc., in the context of warehousing and logistics. We implement Avalanche for these clients to manage their Windows CE devices. The implementations are installed on the client's premises, using the client's own servers.
For example, we have one client who uses Ivanti's Speakeasy solution, and when the solution needs an upgrade we can use Avalanche to push updated packages to all the devices in production at one time.
How has it helped my organization?
Ivanti Avalanche has reduced the time needed to perform updates on all the devices across our clients' organizations. It's a great time-saver for the client.
What is most valuable?
The most useful feature of Avalanche is remote control — especially the ability to remotely install packages to many devices all at once. When the client has, for example, 100 devices needing updates, it would take far too long to update each device individually. But with Avalanche, we just connect to all the devices through the PC and send the updates out with one click.
What needs improvement?
Because our clients are all very satisfied with Ivanti from their side, there is little I can say about room for improvement. However, I think that to stay competitive with other solutions offering a similiar solution, Ivanti could look into making their products more affordable.
Personally, I want to see Avalanche make more approaches available for Android devices, in terms of managing devices and sending packages remotely.
For how long have I used the solution?
I have been using Ivanti Avalanche for about two years now.
What do I think about the stability of the solution?
Avalanche is really stable. It's very good in this respect.
What do I think about the scalability of the solution?
The scalability of Avalanche is very good because it's not a solution that consumes a lot of resources from a machine. It can be scaled quite easily.
How are customer service and technical support?
Avalanche's technical support is very good. I receive all the help I need when I request it.
How was the initial setup?
The setup was straightforward. I got a lot of support from a technician at Ivanti and everything works great. I have nothing to complain about.
What about the implementation team?
As the integrator, it takes us about two or three days to get everything implemented. The initial installation and overall implementation are quite quick, not least because of the help I receive from Ivanti. It's a very pleasant process, in fact.
What's my experience with pricing, setup cost, and licensing?
Other than the standard licensing fee, there aren't any additional or hidden costs, although I believe Avalanche could be made more affordable in general.
Which other solutions did I evaluate?
We have evaluated other options like SOTI, but for devices with Windows CE there aren't that many solutions available.
When comparing Avalanche to similar solutions, but for Android devices, Avalanche is much easier to use. This is mainly because a remote management solution for Android has to take into account a number of different factors such as the widely differing platforms and versions of Android itself. So a solution for managing Android is quite different to one that manages Windows CE devices. Currently, it's a lot easier to manage Windows CE devices with Avalanche rather than managing Android devices with another solution.
What other advice do I have?
Avalanche is a stable, easy-to-use solution and we definitely plan to continue using it.
I would rate Avalanche a nine out of ten.
Which deployment model are you using for this solution?
Which version of this solution are you currently using?