Network Troubleshooting » IxChariot Reviews » Version 9.5 » Review

IxChariot Review

Provides predefined scenarios for real word traffic, including lots of VoIP types

Download Case Study

What is most valuable?

Active testing of network infrastructure.
Central server with an easy-to-use GUI.
Automatic test endpoints registration to central server.
Predefined scenarios for real word traffic, including lots of VoIP types.

What needs improvement?

Automatization of multiple test scenarios is now only possible from the API.

For how long have I used the solution?

Five years since version 7.

What was my experience with deployment of the solution?

SW for endpoints can be installed on embedded HW. Our MIPS based HW was not compatible. This was solved by the vendor, who compiled new SW for our HW and OS.

What do I think about the stability of the solution?

Old versions have issues with UDP tests. UDP tests can overload the endpoint OS. I did not see any issues in new version.

What do I think about the scalability of the solution?

No, but we have under 100 endpoints deployed.

How is customer service and technical support?

Customer Service:

Nine out of 10
Quick response
Good technical knowledge
Professional behavior

Technical Support:

Nine out of 10
Quick response
Good technical knowledge
Professional behavior

Which solutions did we use previously?

Previously, we used only passive monitoring, which is not the same.

How was the initial setup?

Deploying template of IxChariot server on VMware is easy.

Deploying SW endpoints in different OS can be tricky. Usually due to the OS itself, not because of the product.

What about the implementation team?

In-house.

What's my experience with pricing, setup cost, and licensing?

You don't need a license for all the test endpoints in your network. Only for the simultaneously running tests (or endpoint pairs in test).

Disclosure: My company has a business relationship with this vendor other than being a customer: We distribute and support Ixia products and solutions.

Sep 05 2017

Add a Comment

Guest