Jamf Pro Review

Business growth realized through scalability of this solution


What is our primary use case?

Our primary use case is managing Mac systems in a large environment.

How has it helped my organization?

This tool has allowed me to leverage my ability to scale up.

What is most valuable?

The most valuable features are the Jamf agent and the API. You can do a lot with these tools.

What needs improvement?

There are known issues with the mobile configs that need to be fixed.

For how long have I used the solution?

Eight years.

What do I think about the stability of the solution?

It's a stable and solid solution.

What do I think about the scalability of the solution?

In terms of scalability, this is a very flexible product. You can easily up and downscale.

How are customer service and technical support?

This solution has great support.

If you previously used a different solution, which one did you use and why did you switch?

Before using this solution I had not thought about central management.

How was the initial setup?

This initial setup is a bit complex.

What about the implementation team?

We completed the implementation in-house.

What was our ROI?

I do not have an ROI, but it saves a lot of time.

What's my experience with pricing, setup cost, and licensing?

The setup cost is in the training, which is the most important step of your journey.

Which other solutions did I evaluate?

We did evaluate other options, but this is the best tool there is.

Disclosure: My company has a business relationship with this vendor other than being a customer: we are delivering professional services and integrations.
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