JD Edwards EnterpriseOne Review

Expedites flexible personalization and product scalability, although tech support needs enhancement


What is most valuable?

Maximizes the investment via industry focus, flexible personalization, configuration, product scalability, and mobile options.

How has it helped my organization?

Productivity, efficiency, automation and process simplification.

What needs improvement?

All areas across the company, providing a strong platform in order to improve and accelerate business processes.

For how long have I used the solution?

15 years.

What do I think about the stability of the solution?

Minor issues.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

In a few words, the support is good. The only concern is that they don’t have enough knowledge of AS400 and JDE EOne combination.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

The initial setup was mostly quiet.

What's my experience with pricing, setup cost, and licensing?

Some modules are expensive and there is an annual software maintenance cost as well.

Which other solutions did I evaluate?

No.

What other advice do I have?

It is really important to select the correct partner for implementing this kind of project.

In our case the decision was to split the project into three stages.

  1. Procure to Pay Process
  2. Order to Cash Process and finally
  3. Commercial Process.

Which version of this solution are you currently using?

v9.1
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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