Jira Review

Good project management capability


What is our primary use case?

We have a development team and we use Jira to manage our projects. We use several products by Atlassian whenever we create and work on a new project.

We have scrum masters who write new project stories, which are tracked by Jira.

What is most valuable?

The most valuable feature is project management.

What needs improvement?

The integration and management features need to be improved.

When you first start to use the interface, it is confusing.

For how long have I used the solution?

We have been using Jira for about one year.

How are customer service and technical support?

In my company, we have a lot of knowledge and experience with Atlassian products. We have not needed to contact technical support.

Which solution did I use previously and why did I switch?

I have also used ALM Synchronizer and I find that it is better because it is easier to manage and it is a more agile tool.

What other advice do I have?

My advice for anybody who is implementing Jira is to install the plugin from Micro Focus because it is a better way to manage the interrelationship between these two tools.

Overall, my experience with Jira is pretty good.

I would rate this solution a nine out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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