Jira Review

Good at connecting things together but the process should be easier to customize


What is our primary use case?

Our primary use case for JIRA is for entering user stories into the login books.

What is most valuable?

The most valuable aspect of this solution is its ability to connect everything together. 

It also has good stability. 

What needs improvement?

I have to go through a lot of processes to consider it done. I have to log in then change the logins and make it interesting. There shouldn't be the need to go through this. The process should be improved. 

It's not so good for testing.

For how long have I used the solution?

I have been using JIRA for ten years. 

What do I think about the stability of the solution?

It has good stability until now. 

What do I think about the scalability of the solution?

You can scale with it. 

We have around 35 users. 

How are customer service and technical support?

I haven't needed their support. 

Which solution did I use previously and why did I switch?

I previously worked with TFS.

There are a lot of similarities between the two. Especially in terms of working in the same field, tracking issues, and tracking bugs.

What other advice do I have?

I would recommend JIRA to somebody considering it. I love working with it. 

I would rate it a seven out of ten. In the next release, they should make the process easier to be customized.

Which deployment model are you using for this solution?

Public Cloud

Which version of this solution are you currently using?

8.2.1.0
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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