JIRA Review

Project management and bug tracking tool suitable for small to medium organizations. Supports a large number of 3rd party plugins


Valuable Features:

Jira is one of best applications used for bug tracking, issue tracking and project management work. It has very good API integration features and supports a large number of plugins like for supporting Crucible, SVN, CVS, Bamboo build integration etc. It can be very easily integrated with other tools provided by the Atlassian. It has a great feature for showing up updates on comments through email notifications. It also supports configuring basic visibility levels for different sections.

Room for Improvement:

Jira is not a highly customizable platform, all you can do is use various plugins and widget to fulfill your needs and if you need more than that, then you might have to look for other project management tools. It is also known to occasionally run out of memory. Customizing the Jira settings and configurations is a bit difficult and complex for first time users. Jira is primarily suitable for small to medium organizations only.

Other Advice:

Jira is one of the best bug tracking, issue tracking and project management tools available in the market. It can be easily integrated with various 3rd party plugins related to project management, source code control systems, code review systems etc. Jira user interface is not very good, but is pretty decent. It is primarily suitable for small and medium organizations
Disclosure: I am a real user, and this review is based on my own experience and opinions.
6 Comments
author avatarDeveloper at a transportation company with 1,001-5,000 employees
Vendor

As pros, I would like to say that Jira has drag and drop prioritization, email integration for seamless comment update to issues and it is highly configurable. As a con, it is slower in usage, maybe the cause is the WAN bandwidth or in general the Jira server is an issue.

author avatarCOO with 51-200 employees
Vendor

Highly recommend you look at synapseRT NextGen to get the power of Test management and QA and traceability inside JIRA. See: https://marketplace.atlassian.com/plugins/com.go2group.jira.plugin.synapse/server/overview
The requirements section is a good first step to becoming a comprehensive solution inside JIRA.

author avatarCOO with 51-200 employees
Vendor

On Another note, you can integrate JIRA with just about anything out there, using ConnectALL - such as TFS, ServiceNow, DOORS, IBM RUP, HP QC ALM, Remedy, Seapine, VersionOne, salesforce, MS Dynmics, MS Project, etc. see: https://www.go2group.com/connectall/

author avatarCOO with 51-200 employees
Vendor

To be frank, Microsoft's TFS is starting to embrace open source and provides a solid base platform to manage the ALM world.

Guess it depends on how you view the world, if you go at it form a Microsoft or an Atlassian viewpoint.

Again, you can integrate TFS with just about everything you need out there using ConnectALL - https://www.go2group.com/connectall/ Such as Atlassian's JIRA, SeaPine, Rally, VersionOne, Remedy, HEAT, DOORS & IBM RUP, HP QC ALM, salesforce, Atlassian's Confluence, etc.

author avatarKalani_Silva
Real User

So far Jira(on-deman) has worked out fairly well at a very nice price point per user. Granted it's not going to blow the socks off your PMP's or Blackbelts but it operates smoothly and efficiently in small to medium sized complexity projects, covers bug tracking with little effort and keeps everyone engaged.

author avatarCustomer Relations Advisor at a tech vendor with 51-200 employees
Vendor

JIRA is great, but it can be overwhelming for new hires. It's also overkill for smaller operations. We used it for 2+ years before finally understanding we weren't using it to it's full potential... But it is great.

Guest