Jira Review

Straightforward, easy to use, and scalable


What is our primary use case?

We are using it for project management. We have cloud and on-premises deployments of this solution, and we are currently using its latest version.

What is most valuable?

It is very straightforward and easy to use.

What needs improvement?

It should be less expensive.

For how long have I used the solution?

I have been using this solution for about five years.

What do I think about the scalability of the solution?

It is scalable. We have about 500 users.

How are customer service and technical support?

I don't have any experience with their technical support.

How was the initial setup?

It is easy to install. It takes one to two days.

What about the implementation team?

Our team handles its deployment and maintenance. We have a team of three people to manage it.

What's my experience with pricing, setup cost, and licensing?

Its price is fine, but we would like it to be less expensive. We are paying on a yearly basis.

Which other solutions did I evaluate?

We didn't evaluate other products.

What other advice do I have?

I would 100% recommend this solution to others. We plan to keep using it.

I would rate Jira a nine out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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