JIRA Review
Boards, backlog, and filters are useful in QA and Git integration makes finding specific fixes easier


What is most valuable?

For QA, the most interesting for me are boards, backlog, and filters.

How has it helped my organization?

We finally started to use Git integration, so it is easy now to find a fix of a specific issue.

What needs improvement?

Filters: I never use a simple filter because it is not enough. When I have a complex filter and switch to simple, the switch is impossible. Also, even with complex filters, not all searches are possible.

Grid: It is really strange that there is no possibility to edit an item in the grid. You need to go inside, and even then, not all items are editable, so you need to switch to edit mode. That's too many clicks and switches.

Make the product more user-friendly. It should be easy even for a person on his first day: to edit items, to select several items, to copy items. The product should be for people.

For how long have I used the solution?

Two years.

What do I think about the stability of the solution?

Not yet.

What do I think about the scalability of the solution?

Not yet.

How is customer service and technical support?

Haven't used it.

Which solutions did we use previously?

Yes, I've used HPE Agile Manager. I switched because I switched the company I work for, and the new one works with JIRA.

How was the initial setup?

I didn't install it, I only use the web interface.

What's my experience with pricing, setup cost, and licensing?

Not my area of responsibility.

Which other solutions did I evaluate?

Not my area of responsibility.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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