JIRA Review

A user-friendly solution that needs improvement with some plugins


What is our primary use case?

It is easy to assign books, story styles, move across platforms and to different stakeholders while using this platform.

What is most valuable?

It has an easy UI that can easily plug-in to every level.

What needs improvement?

The CACD solutions on JIRA has some plugins, but they are not easily understandable or workable. 

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It is definitely a stable product.

What do I think about the scalability of the solution?

The scalability is fine.  

How is customer service and technical support?

Tech support is good. 

How was the initial setup?

We had a JIRA administrator help us with the setup, as well as an administration team. It took a bit of time to integrate the JIRA to our system.

What's my experience with pricing, setup cost, and licensing?

In comparison to other solutions on the market, it is cost-effective. 

Which other solutions did I evaluate?

We looked at Micro Focus ALM vs JIRA, but it was quite expensive in comparison.

What other advice do I have?

It is a user-friendly solution that is simple to use. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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