What is our primary use case?
Jira is the best project and defect management tool. It works very well for all types of software methodologies or cycles. Communication is very clear to the whole team members. My team relies on this software to keep track of what we are doing. It has lots of nice features that we use such as to link issues to one another, link tickets, put labels of versions to be released, and story points. As a QA person, I also use the filters a lot to find issues that are assigned to me or have been reported by me.
How has it helped my organization?
JIRA has helped us to organize our projects and keep them organized. It has also allowed a great deal of transparency into the development process for management which has greatly reduced the workload on project managers by automating some of the report generation necessary to show progress.
What is most valuable?
This software helps us to follow the process the team agreed to and see the progress on issue and sprint level. With the help of this tool, we will be able to track the progress of the issue and sprint.
What needs improvement?
The reports and dashboards do not provide for reports in a graphical way. The tickets cannot be simultaneously assigned to two or more users.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Jira makes life easy — best tool to use in agile projects!
What do I think about the scalability of the solution?
This product enabled us to grow and not lose productivity in the process. We were able to maintain a good line of sight to what teams were producing and which ones were on track and which teams were off track.
Which solution did I use previously and why did I switch?
I have not used any different solution.
What about the implementation team?
I have used this tool as an in-house one.