JIRA Review

Workflow management as very specific workflows can be configured to serve any number of business processes


What is our primary use case?

Full SDLC, from software development to quality assurance tracking and project management. The applications of JIRA workflow management are endless. 

How has it helped my organization?

Tracking and accountability have been improved, as with the advanced workflows, one can ensure processes are followed, and it is easily seen through one of the many reporting options exactly who is doing what and when.  

What is most valuable?

Workflow management as very specific workflows can be configured to serve any number of business processes. 

What needs improvement?

The downside to JIRA is the constant push for the changing of the user interface. This can remove valuable features and increase the learning curve. Especially for business users, the change in interface design instantly reduces productivity and buy into the tool.  

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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