JIRA Review

Can be used anywhere and on any device


What is our primary use case?

Our primary use case for this solution is development ticket status tracking. We use it for managing different kinds of projects. This is an online tool, where teams from anywhere in the world can use it.

How has it helped my organization?

This product has improved our ROI. Without this tool, our projects cannot be completed fully. Dependency cases among the teams cannot be resolved.

What is most valuable?

The most valuable feature for us is the capability of assigning a task to a developer and resolving it. This tool can be used anywhere and on any device.

What needs improvement?

The user interface and views on different devices should be improved. The customization feature can also be improved.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

In terms of stability, there are very few failures.

What do I think about the scalability of the solution?

Our impression of the scalability for this solution is that it's good.

If you previously used a different solution, which one did you use and why did you switch?

We did not use a different solution prior to this one.

How was the initial setup?

The initial setup for this solution is straightforward.

What about the implementation team?

We used a vendor team for implementation.

What was our ROI?

Good. The return of investment is something that we have found to be very valuable.

What's my experience with pricing, setup cost, and licensing?

We feel that the product is a good value for the cost. 

Which other solutions did I evaluate?

We did not evaluate other products before choosing this solution.

What other advice do I have?

It is an excellent tool for project management.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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