Juniper Enterprise Routers Review

A reliable edge routing that has scaled with my needs


What is our primary use case?

We are a wireless internet service provider that distributes internet service. We deal with two different service providers and the hardware we use includes Juniper Enterprise Routers.

This product is being used as my edge router.

What is most valuable?

The most valuable feature is reliability. The hardware has been very good.

What needs improvement?

The web interface can be improved. It should be more user-friendly. I can't set up everything because it is a little bit hard to use.

For how long have I used the solution?

I have been using the Juniper routers for between four and five months.

What do I think about the stability of the solution?

The stability of this product is very good.

What do I think about the scalability of the solution?

Scalability-wise, this is a good solution.

I have approximately 400 users.

How are customer service and technical support?

I would rate their technical support and eight out of ten. I would like to see a better product library or knowledge base. The manuals are there, but the information is very technical. Having more examples would be helpful.

Which solution did I use previously and why did I switch?

I also use hardware from MikroTik and Ubiquity. I found that the hardware from MikroTik wasn't very good, and Juniper is more reliable.

How was the initial setup?

I found the initial setup a little bit hard because I was learning it from the Juniper website as I was doing it. The deployment took about two months.

What about the implementation team?

I deployed this solution on my own.

What other advice do I have?

Overall, this is a very good product. It is a very stable solution and I can recommend it. The only difficulty is that it is hard to set up.

I would rate this solution and eight out of ten.

Which deployment model are you using for this solution?

On-premises

Which version of this solution are you currently using?

12.3
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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