Juniper SRX Review

Customizable policy control, supports EEE routing, and the technical support is impressive


What is our primary use case?

We use Juniper for EEE routing and we also use the gateway feature.

What is most valuable?

The most valuable features are routing and policy security.

The EEE security controls allow us to make policy restrictions, so I can customize port numbers to allow or limit control.

The Juniper SRX protects against DDoS attacks. 

What needs improvement?

When we first tested the serial interface on our model, it did not work.

It should be easier to escalate support tickets.

For how long have I used the solution?

We have been working with Juniper SRX for eight or nine years.

What do I think about the scalability of the solution?

We sized this solution based on our bandwidth, so scalability has not been a problem.

How are customer service and technical support?

The support that we receive from the partner is good. They are available if you are looking for a replacement or an upgrade, and they worked with me when it came to sizing the router according to our bandwidth.

They were also able to find a workaround to the problem that we were having with the serial interface not working on our SRX550-M.

The only issue with technical support is that it depends on the escalation.

Which solution did I use previously and why did I switch?

We also have a small number of Cisco routers but we rely primarily on Juniper. The Cisco products are more expensive.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

Overall, this is a really good product.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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