Juniper WXC [EOL] Review

Compression, acceleration & mulit-path are valuable, however look at alternatives as the Juniper WXC is end-of-sale.


Valuable Features

Compression, acceleration (reducing round trips on high latency connections) and mulit-path (using more than one WAN connection).

Improvements to My Organization

Using multi-path has enabled us to add low cost DSL connections to our sites that are connected by 3rd party MPLS. This provides additional bandwidth at a lower cost than increasing the MPLS circuit speeds.

Room for Improvement

None - the Juniper WXC range is now end-of-sale and due to go end-of-support in 2016.

Use of Solution

8 years

Deployment Issues

No. The devices can be deployed with IP addressing and registration/management server details. They are then able to download their configs directly from the Management server (Juniper-CMS).

Stability Issues

No, however the usual break/fix applies when devices become faulty (such as hardware failure).

Scalability Issues

No

Customer Service and Technical Support

Customer Service: Excellent - License key generation and RMA's are always dealt with within a couple of hours.Technical Support: Tech Support via a J-TAC has always been sufficient when our VAR was unable to provide the technical level of support required.

Initial Setup

The initial setup was straightforward with regards to configuration. Deployment was more complex due to local customs clearances and actually getting the kit to site.

Implementation Team

We carried out the installations in-house. This meant we could keep to the tight deployment deadlines. We also deployed our own IT Engineer to go to site and perform the installation.

Pricing, Setup Cost and Licensing

The day-to-day costs of managing the WXC infrastructure equates to around an hour a day of a sys admins time.

Other Solutions Considered

Yes, we also looked at Riverbed.

Other Advice

Look at alternatives such as Exinda, Silverpeak, Riverbed or Bluecoat as the Juniper WXC is end-of-sale.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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