Compression, acceleration (reducing round trips on high latency connections) and mulit-path (using more than one WAN connection).
Improvements to My Organization
Using multi-path has enabled us to add low cost DSL connections to our sites that are connected by 3rd party MPLS. This provides additional bandwidth at a lower cost than increasing the MPLS circuit speeds.
Room for Improvement
None - the Juniper WXC range is now end-of-sale and due to go end-of-support in 2016.
Use of Solution
No. The devices can be deployed with IP addressing and registration/management server details. They are then able to download their configs directly from the Management server (Juniper-CMS).
No, however the usual break/fix applies when devices become faulty (such as hardware failure).
Customer Service and Technical Support
Customer Service: Excellent - License key generation and RMA's are always dealt with within a couple of hours.Technical Support: Tech Support via a J-TAC has always been sufficient when our VAR was unable to provide the technical level of support required.
The initial setup was straightforward with regards to configuration. Deployment was more complex due to local customs clearances and actually getting the kit to site.
We carried out the installations in-house. This meant we could keep to the tight deployment deadlines. We also deployed our own IT Engineer to go to site and perform the installation.
Pricing, Setup Cost and Licensing
The day-to-day costs of managing the WXC infrastructure equates to around an hour a day of a sys admins time.
Other Solutions Considered
Yes, we also looked at Riverbed.
Look at alternatives such as Exinda, Silverpeak, Riverbed or Bluecoat as the Juniper WXC is end-of-sale.