K2 Review

Scalability, good performance, the designer to create workflows are the most valuable features. Sometimes it is too difficult to manage the workflow instances.


What is most valuable?

Scalability, good performance, and the K2 designer to create workflows/screens are the most valuable features.

How has it helped my organization?

There are several products. One of them was a product to improve the claims management of an insurance company.

What needs improvement?

The Management console needs to improve because sometimes it is too difficult to manage the workflow instances.

For how long have I used the solution?

I have used this solution for two years.

What do I think about the stability of the solution?

In previous versions, I found different issues in regards to the stability. Currently, with this version, it seems that those issues have been resolved. The same has been experienced in terms of the scalability.

How is customer service and technical support?

Technical support is not so good, i.e., you should have a good contact inside the company, because the service desk is not that efficient.

How was the initial setup?

The initial setup was absolutely complex. It is so difficult to configure the previous versions. But in the new version, the installation has improved and it was much better.

What's my experience with pricing, setup cost, and licensing?

It has a good price for the licenses as compared to the other market solutions available.

What other advice do I have?

It is a very good solution to implement simple workflows with little integration.

The integration could be better, but for simple workflows with simple integrations, it is a good product.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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