What needs improvement?
Over the years, I have learned that we always need to keep updating our OS — especially Windows. Any application that sits on Windows needs to be updated. This allows us to better detect and remove any infections. Sometimes, there are a few infections that we can't get rid of. In this case, we have to find another way to clean up the registry; otherwise, we have to reinstall everything again.
In terms of the interface, I prefer something that is simple without so much color.
For how long have I used the solution?
I have been using this solution for the last 10 years.
What do I think about the stability of the solution?
How are customer service and technical support?
Reaching their support team can be difficult. I've dealt with Sophos before; they were quite responsive to our issues.
Which solution did I use previously and why did I switch?
We are actually going to be switching to Sophos Endpoint Security.
What's my experience with pricing, setup cost, and licensing?
I think the price of this solution is good.
What other advice do I have?
Make sure you are online in order to receive updates. The engine itself doesn't do much without updated data. With updates, you'll be at least 90% protected.
Overall, on a scale from one to ten, I would give this solution a rating of eight.