Kaspersky Endpoint Security Review

Needs more visibility and threat hunting

What is our primary use case?

We deploy it to every computer, server, and workstation within our network and also some home computers and laptops for endpoint protection.

What is most valuable?

I like how it protects the network and all the endpoints.

What needs improvement?

Kaspersky Endpoint Security could have more visibility and threat hunting. Right now, if it detects a file, it's quarantined, and then we can't find more details other than the path and the file name. We don't see what process it's warning off and how the virus got in. So, the reporting on the quarantined items, why were they quarantined, etc., could be improved.

We can't monitor outside of the network, so scalability could be improved as well.

The ability to control notifications regarding updates and licensing from one main computer would be great. At present, you have to physically go to each computer when a new agreement pops up. We have about 100 licenses, and this can be time consuming.

Technical support could be better.

For how long have I used the solution?

I've been using Kaspersky Endpoint Security for the last six to seven years.

What do I think about the stability of the solution?

It's pretty stable. In the last six to seven years, we have encountered problems with the memory once or twice and had them fixed.

What do I think about the scalability of the solution?

As for scalability, we can't monitor outside of the network. For instance, if we deployed Kaspersky on laptops, we won't be able to monitor all the laptops at home. We lose control, so I think scalability could be improved as well.

How are customer service and technical support?

My experience with technical support has been okay, but it could be better.

How was the initial setup?

The initial setup was pretty easy. We deployed the administration server and then used the administration server to push all the agents, Kaspersky agent and then Kaspersky Endpoint.

It took about a day to deploy the solution in our environment with about 60 devices within the network.

What about the implementation team?

We deployed it through a team in-house.

What was our ROI?

It's good, but we want more features. It's good for the price though.

What's my experience with pricing, setup cost, and licensing?

The licensing cost can be about $1,300 per year.

What other advice do I have?

I'm not sure how good the EDR side, the endpoint detection and protection, is. Is it based on behavioral detection or only based on file signature? Does it compare any known viruses to databases for all known viruses? Can it detect a new virus based on the behavior of the process?

If it got infected by a new virus, new malware, it may not detect it. I question if it's good for behavioral detection. I think the cloud version will be better, but I have not tried it.

On a scale from one to ten, I would rate Kaspersky Endpoint Security at three because other products provide more visibility and more EDR features.

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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