Katalon Studio Review

User-friendly, easy to learn and use, a good regression test suite and good reporting


What is our primary use case?

I am automating my current project with web application manual testing.

It's a requirement gathering application and has lots of workflows for the user.

How has it helped my organization?

Manual testing requires a lot of manual processes and time to complete the test cycle. With the help of Katalon, the process is running more smoothly and is less time-consuming.

Regression test suit saves lots of time to complete the whole testing with inbuilt reports in PDF format.

What is most valuable?

The Keyword feature is very good to use in your test cases. 

There are lots of inbuilt Keyword features already there to use, and one can write their own for use in respective test cases.

Less Java knowledge is required to write a keyword.

This solution is very user-friendly to learn and implement, and less technical knowledge is required to handle automation.

What needs improvement?

My recently-updated Katalon studio version hangs a lot and is not a stable version.

The support system should be improved in many areas such as Katalon Studio forums and the Katalon community page, where developer responses take a lot of time to reply to user questions.

Actually support response time is more than expected.

For how long have I used the solution?

I have been using this solution for one year.

What do I think about the stability of the solution?

The stability is great.

What do I think about the scalability of the solution?

The scalability of this solution is good.

How are customer service and technical support?

Technical support for this solution is ok, but it could be improve.

If you previously used a different solution, which one did you use and why did you switch?

I used Selenium, but Katalon is much more user-friendly.

How was the initial setup?

The initial setup of this solution is straightforward.

What about the implementation team?

Dont know about that

What was our ROI?

NA

What's my experience with pricing, setup cost, and licensing?

It is freeware software, so start using it.

Which other solutions did I evaluate?

I did not evaluate other options.

What other advice do I have?

Great tool to start automation, easy to learn and doing.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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